What is The Fair Credit Reporting Act?

The Fair Credit Reporting Act (FCRA) gives consumers powerful rights to control their credit information and fight errors. Highlighting these in a blog empowers readers to protect their financial health without relying on paid services.​

Free Access to Reports

You have the right to a free copy of your credit reports from Equifax, Experian, and TransUnion weekly through AnnualCreditReport.com, not just annually. Use this to spot mistakes like wrong balances or accounts that aren't yours before they hurt loan approvals or job offers.​

Dispute Inaccurate Information

If something looks wrong, dispute it directly with the credit bureaus—they must investigate within 30 days, often using your supporting documents like payment proofs. Unverified items get deleted, and furnishers (like banks) must also fix errors or face liability.​

Adverse Action Notices

When a denial for credit, housing, or employment uses your report, you get a notice naming the agency and explaining why. This triggers your right to a free report from that agency for 60 days to review and challenge the decision.​

Fraud and Security Protections

Place a free security freeze to block new credit pulls, or an extended fraud alert (up to 7 years) if identity theft hits. Victims can block fraudulent info and get two free reports annually from each bureau.​

Opt-Out and Privacy Rights

Stop prescreened credit offers by opting out at OptOutPrescreen.com (5 years or permanent). Reports can't be shared without a permissible purpose, like your consent for a loan, and old negatives (e.g., lates after 7 years) must drop off.

What is LeasingDesk?

“LeasingDesk” (often shown as “LeasingDsk” on a credit report) is a tenant‑screening service operated by RealPage that landlords and property managers use to check rental applicants.​

What LeasingDesk Does

LeasingDesk pulls information such as your credit data, rental and payment history, criminal records, income, debt, and eviction records to generate a screening report and a pass/fail‑type score for landlords. Property owners use that report to decide whether to approve, deny, or add conditions (like a higher deposit) to your rental application.​

Why It Shows On Credit Reports

When a landlord uses LeasingDesk to screen you, the system can trigger a hard inquiry on your credit report under a name like “LeasingDsk” or “LeasingDesk Screening.” That inquiry may slightly lower your credit score for a time and generally stays visible for up to two years, similar to other hard pulls.​

Your Rights And Next Steps

LeasingDesk/RealPage is treated as a consumer reporting agency, so you can request a copy of your tenant‑screening report and dispute incorrect information under the Fair Credit Reporting Act. If you see “LeasingDesk” on your credit file and were denied housing or believe something is wrong, contact RealPage/LeasingDesk for a copy of your report and then dispute any errors in writing with documentation.

LeasingDesk screening can affect your credit report mainly by adding a hard inquiry and, in some cases, by helping landlords decide based on information pulled from your credit history.

Hard inquiry on your report

When a landlord uses LeasingDesk (RealPage) to screen you, the system usually pulls your credit file from a bureau, which creates a hard inquiry labeled something like “LeasingDsk” or “LeasingDesk Screening” on your credit report.​
A hard inquiry can cause a small, temporary drop in your credit score, and the inquiry generally remains visible on your credit report for up to two years, though its impact on your score lessens over time.​

Effect of multiple applications

If you apply for several apartments in a short period and each landlord uses LeasingDesk or similar services, you can accumulate multiple hard inquiries.​
Multiple inquiries in a short timeframe can have a bigger negative effect on your score, especially if your credit history is thin.​

Information LeasingDesk uses

LeasingDesk uses your credit information (along with rental, eviction, criminal, and income data) to generate a pass/fail‑type tenant score for landlords, but it does not create your main credit score itself.​
Problems arise if the underlying data in your tenant report is wrong, because bad information can lead to denials of housing even if your regular credit score is decent.​

What you can do

You have the right under the Fair Credit Reporting Act to request a copy of your RealPage/LeasingDesk consumer report and dispute any errors, just like with a credit bureau.​
If you see a LeasingDesk inquiry you do not recognize or you were denied housing and suspect a mistake, request the report from RealPage, dispute inaccurate items in writing, and consider speaking with a consumer‑rights attorney if the errors are serious or not corrected.

ChexSystems and Consumer Issues

ChexSystems is a nationwide “banking credit bureau” that keeps track of people’s checking and savings account history, especially problems with deposit accounts.​

What ChexSystems Does

ChexSystems is a specialty consumer reporting agency that collects negative information about deposit accounts, such as unpaid overdraft fees, bounced checks, involuntary account closures, and suspected fraud. Banks and credit unions use ChexSystems reports and scores to decide whether to approve you for a new checking or savings account.​

How It Affects You

If your ChexSystems report shows serious or repeated banking issues, a bank can deny your application for a new account or place restrictions on you. Negative entries typically stay on your ChexSystems file for about five years, which can make it harder to open regular bank accounts during that time.​

Your Rights

ChexSystems is covered by the Fair Credit Reporting Act, so you are entitled to a free copy of your ChexSystems report (usually once every 12 months) and you can dispute inaccurate information. If a bank denies you due to ChexSystems, you should receive an “adverse action” notice telling you which reporting agency was used and how to request your report.

ChexSystems has several common problems for consumers: inaccurate or outdated negative records, difficulty opening accounts because of a single mistake, and frustrating dispute or access processes.​

Typical Consumer Issues

• False or mistaken negative entries (like accounts that are not yours, paid debts still showing, or mis-labeled “account abuse”) can get people wrongly denied new bank accounts.​

• Negative items can linger for up to about five years, so even a resolved problem may keep causing denials if it is not updated or removed.​

Disputes And Reinvestigation

• Consumers often report that disputes take a long time, receive “generic” responses, or result in ChexSystems simply confirming what the bank reported without fully investigating.​

• If ChexSystems or the bank fails to correct clear errors, people may need to escalate with written disputes, complaints to regulators, or legal help under the Fair Credit Reporting Act (FCRA).​

Access And System Problems

• Some consumers have trouble even accessing their online ChexSystems portal or getting a copy of their report, which makes fixing problems harder.​

• Complaints describe being bounced between ChexSystems and other vendors or banks, with neither side taking responsibility for technical glitches or incorrect data.​

How These Problems Affect You

• Being flagged by ChexSystems can mean repeated denials for basic checking or savings accounts, forcing people into high‑fee alternatives and making everyday finances more difficult.​

• This can indirectly affect overall financial health, even though ChexSystems itself does not control traditional credit scores with Equifax, Experian, or TransUnion.​

If you are experiencing problems, get your free ChexSystems report, identify specific errors, dispute in writing with documentation, and consider talking with a consumer‑rights attorney if denials or errors continue.

What is Early Warning Services, LLC?

Early Warning (usually “Early Warning Services” or EWS) is a bank‑owned financial technology company and consumer reporting agency that tracks people’s checking and savings account activity and helps banks detect fraud and assess risk.​

What Early Warning Does

Early Warning collects information about your deposit accounts, such as account status, overdrafts, negative balances, unpaid fees, account closures, and suspected fraud or misuse. Banks and credit unions use this data to decide whether to open new accounts for you, keep existing accounts open, and to verify that deposits and payments are legitimate.​

Who Owns Early Warning

Early Warning is co‑owned by several of the largest U.S. banks, including Bank of America, Capital One, JPMorgan Chase, PNC, Truist, U.S. Bank, and Wells Fargo. It also owns and operates Zelle, the peer‑to‑peer payment network used by thousands of banks and credit unions.​

How It Affects Consumers

Early Warning works somewhat like a “banking version” of a credit bureau: banks pull an Early Warning report to see your banking history before approving a new checking or savings account. Negative data on that report can lead to denials or closures of bank accounts, even though it does not directly change your credit scores with Equifax, Experian, or TransUnion.​

Your Rights And Access

Because Early Warning is a consumer reporting agency, it is covered by the Fair Credit Reporting Act, which gives you the right to request a copy of your report and dispute inaccurate information. You can request your Early Warning consumer report directly from the company, usually once per year at no cost.

How It Can Harm You

Negative entries on an Early Warning report can cause banks and credit unions to:

• Deny new checking or savings account applications, even if your credit scores are good.​

• Close existing accounts or restrict services if they view you as a fraud or account‑management risk.​

• Treat you as higher risk for other products (like overdraft lines or some cards) because of unpaid fees, repeated overdrafts, or fraud flags.​

These denials and closures do not usually show up as “late payments” or “collections” on your regular credit report unless the bank separately sends an unpaid debt to collections, which can then appear with the credit bureaus and directly damage your credit scores.​

Indirect Damage To Your Credit

Early Warning can indirectly hurt your credit by making it harder to manage your finances smoothly:

• If you cannot open a mainstream bank account, you may rely on prepaid cards, check‑cashing, and high‑fee services, making it easier to miss bill payments or fall behind on debts that do report to credit bureaus.​

• If a bank closes an account with a negative balance and sends that balance to a collection agency, that collection can be reported to the credit bureaus and lower your credit scores.​

In that sense, Early Warning itself is not changing your scores, but it can start a chain of events that leads to negative items on your actual credit reports.

Errors And Legal Problems

Like credit reports, Early Warning reports can contain mistakes or outdated information, such as incorrect fraud flags or amounts owed. In the past, Early Warning has faced legal action for problems with how it handled consumer information and disclosures, which shows that inaccurate or poorly explained entries have led to people being wrongly denied accounts.​​

What You Can Do

If you think Early Warning has damaged you:

• Request a free copy of your Early Warning consumer report and review it for errors or unknown accounts.​

• Dispute any inaccurate or incomplete information in writing, with copies of supporting documents such as bank letters or statements.​

• If an error has caused repeated denials or serious financial harm and disputes have not fixed it, consider speaking with a consumer‑rights or credit‑reporting attorney about your options

Why Your Credit Scores Differ Across the Three Bureaus

If you’ve ever checked your credit scores with all three major credit bureaus—Equifax, Experian, and TransUnion—you probably noticed they’re rarely identical. Here’s why it’s normal (and expected!) for your scores to be different between bureaus.

Why Your Credit Scores Differ

1. Different Credit Scoring Models

Each bureau can use different scoring models, like various versions of FICO or VantageScore. Even if two bureaus use the “same” model (for example, FICO Score 8), each has its own slight variations and proprietary settings. Lenders and monitoring services might use different models, too, leading to score variations.

2. Not All Lenders Report to Every Bureau

Creditors (banks, credit card companies, lenders, etc.) aren’t required to report your account activity to all three bureaus. Some might only report to one or two. As a result, an account (or a missed payment, new loan, or credit inquiry) might show up on only one report, but not on the others, resulting in different scores.

3. Timing Differences

Each bureau updates your credit data on its own schedule. If a lender or credit card company reports a payment or balance to Equifax this week and to TransUnion next week, your scores may differ simply because one bureau is working with more recent information.

4. Data Entry or Reporting Errors

Small errors—like name variations (Robert vs. Bob), incorrect account details, or even merged credit files—can cause differences between the information each bureau has for you, leading to varying scores.

5. Unique Data Handling Methods

Each bureau uses slightly different weighting or formulas, and some even accept additional data (like certain rental payments) that others don’t. Some bureaus may remove negative marks at different times. This means the exact same financial behavior might be scored or viewed a little differently by each agency.

What Can You Do?

• Review all three credit reports regularly to check for errors or missing information.

• Dispute inaccuracies directly with the bureau that has the incorrect data.

• Understand that variations are normal: Minor differences (a few points) are common. Large differences (over 100 points) may signal an error worth investigating.

Bottom line:
Your credit scores vary because each bureau receives, processes, and scores your financial data in its own way. Lenders might use any of these scores (or averages/middle scores) when making decisions, so it’s important to keep all three bureau reports in good shapeshape

When Do Credit Card Companies Report to Bureaus? Timing Matters for Your Credit Score

Credit card companies play a crucial role in shaping your credit profile by regularly reporting your account activity to the major credit bureaus—Experian, Equifax, and TransUnion. However, many consumers are unclear about exactly when this reporting happens and how it can impact their credit scores. Here’s what you need to know.

When Do Credit Card Companies Report?

• Frequency: Most credit card companies report your account information to the credit bureaus once a month. However, there is no universal day or date—reporting schedules vary by issuer and even by individual card.

• Typical Timing: The most common time for reporting is at the end of your billing cycle, also known as your statement closing date. This is the day your monthly statement is generated, not necessarily your payment due date.

• Variations: Some issuers may report in the middle or at the end of the month, and the reporting may not be on the exact same day each month. In some cases, companies might batch data and report all customer accounts at once, which could add days or weeks between your statement closing and reporting to the bureaus.

• Different Bureaus, Different Dates: Credit card companies don’t always send updates to all three bureaus simultaneously, so updates can appear on each report at slightly different times.

What Information Is Reported?

Credit card companies typically report:

• Your account balance as of the statement closing date

• Credit limit

• Payment history (including any missed or late payments)

• Account status (open, closed, delinquent, etc.)

Why Does the Reporting Date Matter?

• The balance reported is usually the one from your statement closing date, not after your payment due date. This means if you pay your balance in full after the statement is produced, a higher balance may still be reported.

• Since credit utilization (your balance vs. your credit limit) is a major credit score factor, understanding your card’s reporting schedule can help you optimize your reported balance for a better credit score. Many people choose to pay down their balance before the statement closing date to minimize reported utilization.

How Can You Find Your Reporting Date?

• Look for the statement closing date on your monthly statement, which is often a consistent date each month.

• Some credit card companies will tell you the reporting date directly if you call customer service or check your online account features.

• Credit monitoring tools or services may display when your information was last reported to each bureau.

Special Notes

• Late Payments: Negative marks, such as late payments, are generally only reported if payment is at least 30 days overdue.

• Not All Issuers Report Everywhere: Some smaller issuers may not report to all three bureaus, so always check with your specific lender if you’re unsure.

By understanding when and how your credit card activity is reported to the bureaus, you can better manage your balances and maximize your credit score potential. Make it a habit to monitor your statement closing dates and plan payments accordingly for the healthiest credit profile

The Return of Student Debt: A Looming Credit Crisis for Americans

The Return of Student Debt: A Looming Credit Crisis for Americans

As the calendar turns to October 2024, millions of Americans are facing a harsh financial reality. The long-awaited resumption of student loan payments has arrived, and with it comes a potential credit crisis that could impact borrowers for years to come.

The End of the Pandemic Pause

For over three years, federal student loan borrowers enjoyed a reprieve from their monthly payments, thanks to the pandemic-era pause. This break allowed many to redirect funds towards essential needs and even build up savings. However, as of October 1st, that grace period has come to an end.

A Shocking Return to Reality

The numbers are staggering. Approximately 28 million borrowers are now required to resume payments on their federal student loans. For many, this sudden financial obligation is proving to be overwhelming.

The Delinquency Dilemma

Perhaps most concerning is the rapid rise in delinquencies. Within just the first month of repayment, a significant portion of borrowers have already fallen behind. This surge in missed payments is not only straining personal finances but also threatening the credit scores of millions.

Credit Scores Under Siege

The impact on credit scores cannot be overstated. As delinquencies mount, many Americans are seeing their hard-earned credit ratings take a hit. This decline in creditworthiness could have far-reaching consequences, affecting everything from future loan approvals to employment opportunities.

A Call for Solutions

While the situation appears dire, it's crucial for borrowers to explore their options. Income-driven repayment plans, deferment, and forbearance may offer some relief. Additionally, communication with loan servicers is key to navigating this challenging landscape.As we move forward, it's clear that the student debt crisis requires ongoing attention and innovative solutions. The coming months will be critical in determining how millions of Americans weather this financial storm and what long-term impact it will have on the nation's economic health.

The CFPB Continues to Propose a Rule to Ban Medical Debt

The Consumer Financial Protection Bureau (CFPB) has proposed a rule to ban medical debt from credit reports. This has led to frustration among collectors and financial services firms. The proposal aims to help families recover from medical crises, prevent debt collectors from coercing people into paying bills they may not owe, and ensure that creditors do not rely on data that is often inaccurate. The CFPB's research shows that medical debt has little predictive value in credit decisions, and the data inaccuracies in medical debt reporting can erode the utility of the credit reporting ecosystem. Some collectors have already been moving away from reporting medical debt to credit agencies due to concerns about data integrity and their ability to comply with the Fair Credit Reporting Act

Consequences

The potential consequences of the CFPB's plan to ban medical debt from credit reports are a subject of debate. Collectors and financial firms claim that the proposal would restrict lending, raise borrowing costs, and result in more denials of credit to consumers. They argue that hiding medical debt from credit bureaus would further reduce credit scores' utility as a proxy for a borrower's ability to repay, which they believe doesn't benefit anyone.

The potential consequences for consumers are still uncertain and will likely depend on the outcome of the CFPB's proposal and any subsequent changes to the credit reporting system.

Arguments

The arguments against the CFPB's plan to ban medical debt from credit reports are primarily related to the CFPB's funding structure and the potential impact on the credit reporting system. The CFPB's funding mechanism, which allows it to request funding from the Federal Reserve instead of Congress, has been the subject of a legal challenge. Critics argue that this funding structure insulates the CFPB from congressional oversight and that the agency's actions, including the proposed rule on medical debt, could be called into question if the funding mechanism is found to be unconstitutional.

Efforts

CFPB research found that 58 percent of all third-party debt collection tradelines were for medical debt, making medical debt the most common debt collection tradeline on credit records in 2021. Last March, the big three credit reporting conglomerates, Equifax, TransUnion, and Experian, announced that they would stop reporting some, but not all, medical bills on an individual’s credit report. Large credit scoring companies are moving to models that completely or partially exclude medical bills, though many creditors still rely on older models that haven’t made that shift. VantageScore, an entity owned by the conglomerates, has stopped using medical debt in its scores entirely.

Last April, Vice President Harris launched an all-of-government effort to address the burden of medical debt, and to increase consumer protections around billing and collections. At the time, the Consumer Financial Protection Bureau issued a bulletin to prevent unlawful medical debt collection and reporting in light of the No Surprises Act. The CFPB has taken many steps to ensure that patients are not being unfairly treated, particularly when it comes to coercive credit reporting and collection tactics.

Rohit Chopra, director of the Consumer Financial Protection Bureau, continues to defend the agency's proposal to prevent credit bureaus from considering medical debt in consumer credit scores

Basics of Consumer Credit

What is Consumer Credit?

Consumer credit is the borrowing of money for goods and services. This could be in the form of credit cards, personal loans, and other lines of credit. Total consumer credit comprises of two major types: revolving and non-revolving. The borrower agrees to pay back the borrowed amount plus interest over a set period of time, usually in monthly installments. Consumer credit is commonly used for big purchases such as cars, homes, and education.

Revolving credit

Revolving credit lets you borrow up to the pre-approved credit limit. The borrower is required to make monthly payments either on the full amount or regular payments. Interest is charged on the outstanding balance. Examples include credit cards, home equity lines of credit (HELOCs), and personal and business lines of credit.

Non-revolving Credit

Non-revolving credit is a type of credit a borrower repays in fixed payments over a set period. Unlike revolving credit, a non-revolving credit is a one time arrangement. Once the credit line is paid off, the lender closes the account. Examples include: home mortgage loans, student loans and business loans.

What is a Credit Report?

A credit report is a record of an individuals credit activity and current credit situation. The report is created by the credit reporting agencies also known as credit bureaus or credit reporting companies, that collect information about an individual’s credit accounts, payment history, and other financial transactions that is submitted to them by creditors, such as lenders, credit card companies, and other financial companies. Creditors are not required to report to every credit reporting company.

What’s in My Credit Report?

Your credit report will include:

Personal information

• Your name and any name you may have used in the past in connection with a credit account, including nicknames

• Current and former addresses

• Birth date

• Social Security number

• Phone numbers

Credit accounts

• Current and historical credit accounts, including the type of account (mortgage, installment, revolving, etc.)

• The credit limit or amount

• Account balance

• Account payment history

• The date the account was opened and closed

• The name of the creditor

Collection items

Public records

• Liens

• Foreclosures

• Bankruptcies

• Civil suits and judgments

• A credit report may include information on overdue child support provided by a state or local child support agency or verified by any local, state, or federal government agency.

Inquiries 

Companies that have accessed your credit report.

What are Inquiries?

An inquiry is a record of when a lender, a creditor, or other authorized entity requests to see your credit report. There are two types: hard inquiries and soft inquires.

Hard Inquiry: Occurs when a lender or creditor requests to see and individual’s credit report as part of a credit application for a loan or credit card. Hard inquires can impact a credit score and remain on a credit report for up to 2 years. Multiple hard inquiries within a short period of time can signal to lenders that an individual is seeking a lot of credit, which could be interpreted as a sign of financial distress.

Soft Inquiry: Does not impact credit scores and are not visible to lenders. Soft inquiries can be initiated by the individual when checking their own credit report or by organizations like employers or credit monitoring services.

How Do I Check My Credit Score?

As of April 2023, Annual Credit Report is still allowing access to free credit reports once a week. Go to this link: https://www.annualcreditreport.com/index.action to get your reports from Equifax, Experian, and TransUnion.

What if I See Errors?

If you see errors on your credit report, dispute the information with the credit reporting company in writing. Explain what you think is wrong, why, and included documents that support your dispute.

Actual Payment Information Suppressed

The biggest credit card companies are suppressing actual payment information on credit reports.

The CFPB reported in 2020 that the largest credit card companies are purposely suppressing customers’ actual payment amounts from their credit reports.  Actual payments are the amounts the borrower repays each month, as opposed to the minimum payments or balance. This means that millions of borrowers are missing key information of their repayment behaviors that impacts their credit. This suppression harms the opportunity to receive better financial offers and costs billions of dollars in interest expenses.

As of 2022, the CFPB reported that Americans paid over $120 billion annually in interest and fees on credit cards and since then the average interest rates charged by credit card companies have been quickly increasing.

Last May, the CFPB sent letters to the CEOs of the nation’s largest credit card companies - JPMorgan Chase, Citibank, Bank of America, Capital One, Discover, and American Express - asking if they furnished actual payment information. They asked why they stopped sending complete data and if they had plans to change their practice.

They learned that:

• One large credit card company took the move first, and the others started suppressing their data shortly after.

• The companies didn’t say when they intended to restart reporting actual repayment information.

• Companies suppress data to limit competition. By withholding information it made it harder for competitors to offer more profitable and less riskier customers better rates, products, or services.

Credit card companies are making it difficult for people to shop for credit and to save money. People expect that their credit behaviors - like paying credit card bills in full each month will be reflected in their consumer reports and credit offer they receive.

More Information from the CFPB: CFPB Summary

Disputes Ignored: Credit Repair Companies to Blame?

There have been a record breaking amount of complaints from 2020 through 2021, with more than 619,000 in 2021 alone and Rep. James Clyburn, the chairman of the House Select Subcommittee on the Coronavirus Crisis wants credit reporting agencies TransUnion, Experian, and Equifax to be investigated.

The agencies have allegedly failed to respond to consumer complaints during the pandemic and continue to have longstanding problems with consumers raising complaints about credit reporting errors.

In May, the CFPB reported that  4.1% of complaints were resolved in 2021 compared to 25% in 2019 before the pandemic.

It appears that the majority of credit report disputes have not resulted in correction or removal of errors in consumers credit reports. The subcommittee found that between 2019-2012:

• Equifax corrected 43% - 47% of disputed items.

• Experian corrected about 52% of late payment disputes or other inaccurate data.

• TransUnion corrected approximately 49% - 53% of disputed credit reports during this time.

The CARES act, paused loan payments and were supposed to report them as current, though some lenders may have incorrectly categorized them as late.

Consumers have been reporting errors on a larger scale. The CFPB estimated the combined number of dispute submissions among Equifax, Experian and TransUnion to be 8 million in 2011. The subcommittee found that in 2021 Equifax received nearly 14 million complaints alone.

The record breaking amount of complaints consist of nearly 336 million items, including names, addresses and credit accounts on their credit reports. Yet evidence by the subcommittee found that credit raters discard millions of disputes a year without investigation. At least 13.8 million were thrown out between 2018 and 2021.

Discarding disputes violates the Fair Credit Reporting Act (FCRA) if they are submitted directly by consumers to authorized representatives.

The companies defense is that disputes are discarded without investigation when they suspect a credit repair service is making the complaint. Which highlights the importance of why you should make complaints yourself, as they may also be disputing information on your report that is accurate.

The agencies have a criteria that determine which disputes may be submitted by an unauthorized third party. For instance, Equifax, tosses out mail that tends to similar language and formatting and also comes from the same zip code.

Experian takes into account for envelope and letter characteristics, this includes same/similar ink color, same/similar formatting when choosing what disputes to discard.

It was found that credit rating companies referred more than half of the disputes to data furnishers for investigations between 2019 and 2021. TransUnion referred the most.

The prevalence of credit reporting errors have been especially concerning at a time when consumers needed access to their credit to handle difficult economic circumstances brought on by the pandemic. Errors in credit reports have the potential to lower credit scores that could deny access to loans, housing, and possibly employment, among other serious consequences.

Recent reports have noted increased activity among credit repair companies which can inflate the complaint numbers. This seems to be the biggest cause of consumer complaints being thrown out. It highlights the importance of making complaints about credit reporting errors yourself rather than relying on a third party, since many credit repair companies may make illegitimate complaints or dispute information on your reports that are accurate.

The credit reporting industry is continuing to to collaborate with the CFBB and policymakers to better serve consumers and will continue to make better economic opportunity solutions.

Negative Credit Information

Your credit score is likely to be hurt when negative information shows up on your credit report. There is a varying degree of impact from late payments, collection accounts, charge-offs and bankruptcies.

Negative information on your credit report tends to stick around for awhile, and could make it harder to qualify for new financing (such as loans and credit cards). The good news is: they don’t stay on your report forever.

It can be difficult to understand how credit scores work. One puzzling factor is that specific items on your credit report (credit score factors) are not worth a preset number of points.

For example, you won’t automatically lose 20 points, or any set number of points for a 30-day late payment that is newly showing up on your report. You could just be earning fewer points, which would result in a lower score the next time your credit score is calculated.

The credit scoring models like FICO and VantageScore consider all of your credit report information at once. Someone with a clean credit report who receives a new collection account might have a larger decrease in their score than someone who already has blemishes on their credit. However, the person with the cleaner credit report would still have a higher score overall.

Two other factors have a role in how negative information impacts your credit score: age and severity. As for age, a more recent late payment is likely going to damage your score more than a late payment that is several years old.  As for severity, a 90-day late payment tends to be more damaging than one that is 30 days late.

Negative information does the most damage to your credit score when it first appears on your credit report. The derogatory information will hurt your score as long as it is reporting, but becomes less pronounced over time, especially if you have avoided adding more derogatory items.

Any item that is reporting on your credit report is likely to affect your credit score for good or bad. The Fair Credit Reporting Act (FCRA) is a federal law that regulates the three major credit bureaus, as well as others. The maximum shelf life of derogatory information is seven to ten years. There are some exceptions to this rule.

Examples:

7 Years

• Late Payments

• Collection Accounts

• Medical Collections

• Charge- Offs

• Chapter 13 Bankruptcy

10 Years

• Chapter 7 Bankruptcy

• Accounts closed in good standing

2 Years

• Credit inquiries

Indefinite

• Defaulted federal student loans

Incorrect & Outdated Information

There isn’t much you can do about an accurate but negative item on your credit report. You can however, talk to the creditor about a goodwill removal (which is not always granted). Most negative items will keep showing on your credit report as long as the law allows.

If you have an item on your credit report that is inaccurate or it has been reporting for longer than the FCRA permits, there are a few actions you can take.

• Dispute: You have the right to dispute any incorrect or outdated information on your credit report. You can send disputes online or by mail, but the Federal Trade Commission (FTC) recommends using certified mail for dispute letters. This method allows you to verify that your letter was received and that a real person is reviewing your dispute. Online disputes are computerized.

• Complain: Along with disputing the incorrect information on your credit report, you can file a complaint with the Consumer Financial Protection Bureau (CFPB).

• Legal Action: If disputes and complaints aren’t fixing your issues, you might consider talking to an attorney specialized in the FCRA. An attorney can help you discover if your rights have been violated. They will advise you on steps you may not have taken and will initiate legal action when necessary.

Negative information on your credit report has the potential to damage your credit score and make it harder to qualify for financing and applying for any type of credit. It is best to avoid issues like late payments charge-offs, and collection accounts. If you do happen to make a mistake or have an error in your credit report, all hope isn’t lost. You can still bounce back and improve your credit for the future.

Changes in Medical Debt Reporting

The nation’s largest credit reporting agencies; Equifax, Experian, and TransUnion announced on Friday that many U.S. consumers will have their medical debt wiped from their credit reports. 

In a joint statement, they stated that nearly 70% of medical collection debt accounts from consumer credit reports would be removed after conducting months of market research. The changes will take effect July 1, 2022.

Paid medical debt will no longer be included on consumer credit reports. Credit bureaus plan to extend the timeline reporting how long a medical bill is sent to collections. Typically a medical bill is sent to collections after 180 days. Consumers will now be given up to one full year. This will give consumers more time to work with insurance and/or medical providers to address their debt before it is reported to their file without it impacting their credit score.

 Most medical debts in collection on consumer credit reports are under $500. Beginning in the first half of 2023 Experian, Equifax, and TransUnion will no longer include unpaid medical collection debt that is under $500, though that threshold may increase. 

This does not change the responsibility of the consumer to pay, but it may alleviate some of struggle consumers face when trying to apply for credit. 

Credit Bureaus Still Failing Consumers

Recently on November 10, 2021, U.S. Senators Senators Brian Schatz (D-HI), Sherrod Brown (D-OH), Ron Wyden (D-OR), Elizabeth Warren (D-MA), Jack Reed (D-RI), Chris Van Hollen (D-MD), and Ben Ray Luján (D-NM), urged the Consumer Financial Protection Bureau (CFPB), to take action to reform the credit reporting industry. 

They want the consumer reporting agencies (CRAs) to improve the accuracy of credit reports, minimize the hassle, and hold the CRAs accountable for errors. 

The smallest of errors could affect millions of people. This could prevent them from getting a job or housing at no fault of their own. These mistakes, consumers may pay more for credit and be denied loans, getting mortgage, or renting an apartment. 

A study that took pace in 2012 found that one in five consumers had an error on their credit reports and five percent had errors that were economically damaging. A followup in 2015 found that nearly 70% of the impacted consumers surveyed three years earlier continued to dispute information. 

If you need information on the disputing process or to seek legal action, contact us for help at anytime. 

The e-OSCAR System

When delving into the credit reporting world, it is easy to get lost in the terminology. You see a lot of acronyms in credit reporting such as: CRA, DF, FICO, and FCRA, but this blog will discuss e-OSCAR. 

What is e-OSCAR?

OSCAR stands for “Online Solution for Complete and Accurate Reporting”. The “big three”: Experian, Equifax, and TransUnion owns and created this software in 1993. 

Put simply, e-OSCAR is an automated credit dispute system. This system was created due to the mass amount of manpower needed to process consumers’ claims of mistakes on their credit reports.  According to the Federal Trade Commission, at least 1 in 5 consumers has an error on one of their three credit reports and 1 in 4 of these errors have a negative impact on the consumers’ overall credit scores. It is recommend that you check your credit report at least once a year and report anything that seems incorrect. As of now, consumers are able to obtain their credit reports for free once a week until April 2022 due to the pandemic. 

Consumers can submit a complaint to the credit reporting agency by phone, online, or by mail. It is best to submit your dispute by mail, using certified mail, so that you have verification that they received it and that a real person will look into it. 

The bureaus receive letters topping the thousands each day. The bureaus created e-OSCAR to streamline the dispute process. 

Credit Disputes and e-OSCAR

Credit disputes involve a 3-step process: 

1. The credit bureau receives a credit dispute letter.

2. An employee reads the letter and assigns one of e-OSCAR’s 29 three-digit codes to classify the type of error.

3. The employee enters this code along with basic information about the consumer and creditor. They may also enter one or two lines of explanation.

e-Oscar Coding

When the credit reporting agency receives a dispute they enter it into the e-OSCAR system. Next, an e-OSCAR representatives categorize the complaint in one of 29 three-digit dispute codes. These codes include:

• 001 — not his/hers.

• 002 — belongs to another individual with same/similar name.

• 008 — late due to change of address or never received statement.

• 010 — settlement or partial payments accepted.

• 019 — included in the bankruptcy of another person.

• 038 — claims account closed by consumer.

In addition to the code that best fits the dispute, the agency may enter a few lines of explanation. Once e-OSCAR receives this data, the system creates and records a formal dispute. It then distributes the information to the other credit reporting agencies and to the appropriate data furnishers.

Issues with e-OSCAR 

Credit disputes are unique and complicated. Critics of the e-OSCAR system believe that neither a 3-digit code nor 2 lines of explanation are sufficient. Attorneys encourage consumers to send as much evidence as possible to support their claim. This makes it harder to credit bureaus to later claim that the error is your fault because you didn’t send enough informational evidence. Critics also question whether e-OSCAR staff fully review additional documents that provide support to the consumers complaint. 

What to Know About Disputes

Under the Fair Credit Reporting Act (FCRA), the Consumer Reporting Agency (CRA) has up to 45 days to resolve a dispute. If the error involves an account with your organization, the credit bureau will usually reach out to investigate the item you reported. CRA’s resolve only 15% of complaints without involving the data furnisher. After you provide a response to the dispute, the CRA will notify you of the verdict. The error will either be validated and will be corrected, or they have determined there was no error and the item is reported as accurate. 

What is an ACDV?

The largest search we find on our page concerns ACDV’s. So, what is an ACDV? 

An ACDV is an Automated Credit Dispute Verification form that  is used by the credit reporting agencies to communicate consumer disputes to lenders and collection agencies. 

ACDVs are transmitted to furnishers via an electronic system known as the "E-OSCAR" system, which is an automated system that enables furnishers and credit reporting agencies (CRA’s) to create and respond to consumer credit history disputes.

The ACDV process tracks and manages an ACDV initiated by a credit reporting agency on behalf of a consumer and routes it to the appropriate furnisher.

The furnisher then, returns the ACDV to the initiating CRA with the updated information (if any) relating to the consumer's credit history.

In responding to an ACDV, a furnisher informs the CRA’s if the disputed information is "Verified" or if the disputed information should be "Changed" or if the disputed item of information should be "Deleted".  To do this the furnisher literally checks a box. 

Once checked, this will instruct the CRA that all information about the disputed tradeline is, in fact, accurate and that no changes should be made. If a furnisher chooses to change information, it will check a box called "Change Data As Shown" and then will input changes into the various fields of information that need to be changed. Whenever a furnisher directs a CRA to change information on a consumer’s credit file, that furnisher affirms to the CRA that it has made the same changes to its own systems.  This affirmation is made by the furnisher on the form used to process the dispute. 

You Can Repair Your Credit Without a Credit Repair Service

Credit repair companies can remove information on your credit report that is lowering your credit score but they cannot remove negative marks if the information is accurate, timely, and verifiable. Credit repair services can cost you around $100 a month, but everything the service does, you can also do on your own. 

Your credit score is calculated from information in your credit reports. A study from the Federal Trade Commission found that 5% of consumers had errors on their credit reports that could significantly lower their scores. 

Legitimate credit repair services check your reports for information that shouldn’t be there and dispute it on your behalf. They may also check to make sure the information does not reappear. Sometimes information that is accurate but cannot be substantiated is removed, but it could be reinstated if it is verified later. 

Errors that can be addressed: 

• Accounts that do not belong to you.
  

• Bankruptcy or other legal actions that were not yours.
  

• Misspellings, which may mix in negative entries that belong to someone with a similar name — or may mean positive entries aren't showing up when they should.
  

• Negative marks that are too old to be included.
  

• Debts that can't be validated and verified.

Using a credit repair service can cost between $79-$129, and the process could take several months to a year. You may also be required to setup a fee to begin. Credit repair services argue that you will save money because of lowered interest rates. It is true that lower interest rates go to borrowers with higher scores but it is also true that you can handle credit repair yourself. 

You can opt to fix your credit report on your own. Here is how: 

• Obtain your credit report: As of now you can retrieve your credit reports for free once a week at www.annualcreditreport.com until April 2022. Check all of your information and verify that it is accurate.

• Dispute errors: As a consumer, you can dispute errors directly with the three major credit bureaus. All three bureaus have an online dispute process, but it is more efficient to send in a complaint by certified mail. This provides proof of service and a real person will have to look at your information.

• Work on your payment history: The biggest factor affecting your credit score is your record of paying bills on time. If you have late or missed payments, that can drag your score down. It is important to bring your late accounts to current as soon as possible and consider writing a goodwill letter asking your creditor to remove the make from your credit reports.

• Use less of your available credit: How much of your available credit card limit you are using is known as your credit utilization ratio. The lower, the better for your score. If you can afford to do so, consider making multiple small payments in the billing cycle to help keep this ratio down.
  

Before deciding to use a credit repair service, know that you can do all of this on your own. It is as simple as looking through your reports and verifying the information without the cost. If you have inaccurate information on your credit report, you may be entitled to a settlement. 

If you find inaccurate information, be sure to dispute the information. If you need help, reach out to us for help in the process. We may also be able to obtain a settlement for you.